The Customer Support window (Micro Menu button shows "Help Request" for tooltip) is the place to go for help with in-game problems when other players don't have a good answer. It includes access to a support knowledge database of Q&As, some ways to get unstuck (mostly by hearthing), and multiple ways to report various problems.
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In Patch 5.3[]
Starting with Patch 5.3, players will be able to access the support knowledge base in the game.[1]
In Patch 4.3.4[]
In Patch 4.3.4, the UI will be updated to implement brand new interfaces to report harassment, naming violations, and potential cheating.[2]
Reporting a player in-game[]
If you encounter a player using an offensive name or foul language, violating our chat policies, or cheating, you can quickly right-click on their name in chat, and select Report Player For. If you have the character targeted, you can right-click their portrait and select Report Player.
Report a bug in-game[]
If you have stumbled upon a bug, you can report it to the World of Warcraft Development & Quality Assurance teams, directly through the Customer Support window. In the Customer Support interface, click Submit Bug and fill out the requested information.
Note: If a bug has seriously affected your character in a way that requires Game Master intervention (lost items, reputation, raid progress, etc.), Open a Ticket so we may investigate the situation.
Give a suggestion in-game[]
If you wish to provide feedback to the World of Warcraft team, you may do so directly through the Customer Support window. In the Customer Support interface, click Submit Suggestion and fill out the requested information. Be sure to be as specific and constructive as possible.
Note: By submitting a suggestion, you confirm that the suggestion is your own idea, the idea is not confidential, and you permit Blizzard Entertainment to use the idea publicly with no obligation to compensate you.
Patch changes[]
- Lua error in package.lua at line 80: module 'Module:Inlinegfx/img_link_data.json' not found. Patch 4.3.4 (17-Apr-2012): Updated.
- Lua error in package.lua at line 80: module 'Module:Inlinegfx/img_link_data.json' not found. Patch 4.2.0 (2011-06-28): Added.
References[]
- ^ Blizzard Entertainment 2013-04-10. In-game Browser and Support Tools in 5.3. Official World of Warcraft Community site (EU).
Blizzard Entertainment 2013-04-09. In-game Support Site Access and Tools in 5.3. Official World of Warcraft Community site (EU). - ^ Blizzard Entertainment 2012-04-16. World of Warcraft Patch 4.3.4: Customer Support Changes. Battle.net Support (US).
Blizzard Entertainment 2012-04-18. World of Warcraft Patch 4.3.4: Customer Support Changes. Battle.net Support (EU).
See also[]
External links[]
- News
WoW Official Game Site (EU) In-game Browser and Support Tools in 5.3 by Blizzard Entertainment, 10 Apr 2013 14:25 BST
WoW Official Game Site (US) In-game Support Site Access and Tools in 5.3 by Blizzard Entertainment, Apr 9, 2013 2:51 PM PDT
Battle.net Support (EU) World of Warcraft Patch 4.3.4: Customer Support Changes by Blizzard Entertainment 18-Apr-2012
Battle.net Support (US) World of Warcraft Patch 4.3.4: Customer Support Changes by Blizzard Entertainment 16-Apr-2012