Pack Mules can be found at Odesyus' Landing on Azuremyst Isle and in the Eastern Plaguelands.
See Mule.
Quests[]
They are involved in the Eastern Plaguelands quest Quest:Writ of Safe Passage.
Speculation[]
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This article or section includes speculation, observations or opinions possibly supported by lore or by Blizzard officials. It should not be taken as representing official lore.
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This is rumored to be released in future patches, there is NO conformation though.
"Pack Mule — Summons a pack mule, giving you access to any bank items for 3 min. The mule may only be summoned once. Summon Faithful Mule — Summons your faithful pack mule, giving you access to any bank items for 3 min. "