This article concerns content exclusive to Legion.
The Silence Penalty is the result of any player who is reported multiple times under the Spam or Abusive Chat categories will, after investigation by Blizzard Entertainment, receive an account-wide penalty to their ability to chat. It is not clear when this feature will be enabled.
During silence period
|Silenced players cannot:||Silenced players can:|
Increasing silence periods
The initial silence penalty is 24 hours. This duration will double for each silence penalty received after the first (48 hrs, 96 hrs, etc.), and there is no maximum. This means that players who receive multiple silence penalties may be effectively unable to chat forever.
Silenced players will be receiving a notification when attempting to send a message to a channel in which they have been restricted.
Use the in-game report tool (right-click on portrait with player selected) to identify players who may be engaging in inappropriate interactions within the various channels.