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This article or section contains information that is out-of-date.
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Technical support, commonly known as "tech support", is the support segment of Blizzard responsible for technical issues in their games and cases are usually handled on a game-specific basis.
They can be contacted in US and Oceanic through the following methods: All Products (en-US)
They can be contacted in Europe through the following methods: World of Warcraft (en-EU)
- Support numbers
- As of 2014, phone support has been effectively eliminated outside of a callback system. This means that you are unable to directly call into Blizzard and must go through their support page battle.net.[1]
Some of the phone numbers below are given as "Billing/Support" contact numbers, but support agents seem to give out tech support numbers as the same numbers in their support blue posts.
Web chat and phone number availability[]
In January 2013, Blizzard introduced live in-browser web chat as a support channel, and changed how the Battle.net Support website makes contact channels available to players. Depending on the player's selections, the support site offers the option to either file a ticket, use web chat, or call a phone number. As part of this change, Blizzard no longer lists phone numbers for support on the site.[2]
Media[]
Videos[]
Customer Support Videos
Help! I got hacked! - World of Warcraft & Diablo III compromised account (WoW D3 Bnet)
WoW - Help! I got hacked!
About scam attempts - World of Warcraft (WoW) Battle.net
WoW / Battle.net - About scam attempts
Account security General tips - World of Warcraft (WoW) Battle.net
WoW - Account security: General tips
Battle.net Authenticator -- Protect your account (Bnet WoW D3 SC2)
How to use the Battle.net Authenticator
| More WoW CS Videos | → |
|---|---|
 Adding a game key, pet mount or gametime code (WoW, D3, SC2, Battle.net, Blizzard)  Arena Pass - Battle the top PvP players in World of Warcraft (Battle.net, Blizzard)  Guild Services - Realm, faction or name change on World of Warcraft (WoW GVAS)  Item Restoration - Recover your deleted sold or disenchanted items in World of Warcraft (WoW)  Recruit-a-Friend in World of Warcraft UPDATED (WoW, Battle.net, Blizzard) | |
| Troubleshooting | |
 Basic connectivity troubleshooting Windows - World of Warcraft (WoW)  Help! I got lag! - delays on World of Warcraft (WoW)  Basic low framerate troubleshooting Windows - World of Warcraft (WoW)  Basic patching troubleshooting Windows - World of Warcraft (WoW)  Solving most technical issues in less than a minute! (WoW Blizzard Battle.net)  How to create and send in DxDiag and MsInfo diagnostic files - World of Warcraft (WoW Blizzard)  Advanced connectivity troubleshooting Windows - World of Warcraft (WoW)  Advanced low framerate troubleshooting Windows - World of Warcraft (WoW)  Advanced patching troubleshooting Windows - World of Warcraft (WoW) | |
| Circa Lua error in package.lua at line 80: module 'Module:Inlinegfx/img_link_data.json' not found. Mists of Pandaria | |
 New talents and account wide systems in World of Warcraft (WoW 5.0.4)  Pet Battles in Mists of Pandaria - World of Warcraft (WoW Bnet Blizzard) | |
| Circa Lua error in package.lua at line 80: module 'Module:Inlinegfx/img_link_data.json' not found. Cataclysm | |
 Patch 4.3 - Transmogrification -- How to look cool in World of Warcraft (WoW)  Patch 4.3 - Void Storage - World of Warcraft (WoW) | |
| Miscellaneous | |
 What does a Game Master really do (WoW Blizzard Battle.net) | |
| Battle.net CS Videos | → |
|---|---|
 Why is my Battle.net account locked? (WoW SC2 D3 Bnet)  How to create a Battle.net account and be able to play Blizzard games (WoW SC2 D3 Bnet)  Updating your Battle.net account login (email address and password)  Battle.net SMS Protect -- Increase security with text message notifications (Bnet WoW D3 SC2) | |
| General CS Videos | → |
|---|---|
 Parental Controls for Blizzard games (WoW Diablo III Starcraft II Battle.net World of Warcraft)  Update your drivers! (WoW, Battle.net, Blizzard) | |
References[]
- ^ Blizzard Entertainment 2014-01-10. Blizzard Customer Support Callback. Official World of Warcraft Game Site.
- ^ 2013-01-12. Try Live Web Chat to Contact a Game Master. Blizzard Support Blog (US).
See also[]
- Billing support
- Game Master
- World of Warcraft section of the Support page.
External links[]
- Battle.net
- Blizzard
- Videos
- News
WoW Insider Blizzard Support Callback: Don't call us, we'll call you by Elizabeth Harper Jan 9th 2014 7:00PM
WoW Official Game Site (US) New Customer Service Live Support Hours by Blizzard Entertainment, Oct 4, 2012 3:00 PM PDT WoW Official Game Site (US) Customer Support YouTube Channel by Blizzard Entertainment, Oct 5, 2011 9:00 AM PDT
WoW Official Game Site (EU) Customer Support YouTube Channel by Blizzard Entertainment, 05 Oct 2011 17:00 UTC